Check in & Check out
Check in is at 3pm — If you’re arriving sooner, let us know and we may be able to work something out. At least, you can drop off your stuff and go play until your beach retreat is ready.
Check out is at 11am — We may be able to work out a later check out, but please contact us at least 2
days beforehand to do request a late checkout.
Housekeeping
Casa Oasis is cleaned six days a week. Staff gets Sundays and major holidays off. We work to arrange days off so that you never have more than one day without service. Towels and sheets are changed once a week. More (or less) by special request.
Allergies and other sensitivities
Pet allergies: There is a cat on the premises (outdoors, unless invited in) and dogs are frequent guests. You’ve been warned. Though we do not have carpet and other dander such traps, we cannot guarantee that folks who are allergic to cats and dogs will be symptom free here.
This is also an eco-Oasis. We limit the use of harsh chemicals and pesticides. We use the cleanest, low-odor, biodegradable laundry detergent and natural, eco-friendly cleaning products we can find. (Unscented products are not widely available here.) If you have allergies and other sensitivities, it is your responsibility to make them known before booking, so we can see if we are able to accommodate them. We’ll do our best, but we cannot guarantee that we will be able to accommodate out of the ordinary
requests.
Ants, bugs and other jungle denizens
Please do your dishes ASAP! Our lovely housekeepers will help you out with everything
else, but not dishes. (Mainly because leaving dirty dishes around attracts critters. The Oasis is eco-
friendly — we rely on prevention rather than harsh pesticides — and with open architecture, pests
descend quickly in the tropics. Especially the never-far tropical sugar ants… Not to mention the
armadillos, possums, iguana, and coatimundi (among others) that can make an appearance when tempted.)
House Rules & Tips
Quiet hours are from 10 pm – 9 am.
No events or parties (unless you rent the whole place). This is a peaceful Oasis.
Turn off fans and lights when you’re not using them, please. Keep gates shut at all times.
Park diagonally on the gravel area outside the main gate. Use only provided purified water in teapot, coffee makers, and to brush your teeth.
Use clicker to light stove / oven Let us know of any problem, so we can try and fix it. Let the staff know ASAP if anything is not working correctly! We want your stay to be awesome and carefree.
Pool Rules
The new pool between the buildings is shared by all the units. The beachfront
plunge pool is for the exclusive use of the Beach House guests. Always rinse sand off your feet before going on the patio, or in pool. Please use the water bowls by the steps/entrances. No boogie boards in the pool. It’s really not safe!
Kids in a peaceful space
We are pro-kid and pro-family. Kids are totally welcome, and they need to
respect other guests’ experience in all shared areas.
Casa Oasis is a very peaceful place. The ocean covers most sound, but our
architecture is very open. Screaming and yelling will disturb other guests. This means sensitivity to noise
levels is a must. We are also adult friendly, and we want ALL of our guest to enjoy their stay… So
please, kids, use your inside voice in the pool and in the gardens. The giant, beautiful beach right out front is the perfect place to run
and scream! : ) Yay!
Pets
If you’d like to bring your pet, please let us know about him/her and we’ll consider it.
Doggy Rules
- Dogs must be cat friendly.
- Always have them with you (Troncones restaurants are very dog friendly, and
we’ve had dogs that bark like mad if left alone on the property). - Clean up after them immediately in the garden.
- Keep them off the beds and sofas inside of the units (dogs at the beach tend
to ALWAYS be wet and sandy – this does a number on our upholstery and bedding unfortunately). - Don’t let them chew on anything of ours or mess in the house.
- Keep them on leash in the garden (they can roam freely on the beach).