More important details:
This is the 3d world and the tropics (balanced by our type A personalities).
Entropy is accelerated around here. We can guarantee that things will work as they should even less often than at home. But we also guarantee a gorgeous environment and our friendly helpful staff will minimize the impact any of this has on you.
Troncones is a tiny village and patience is a superpower. Utility and communication outages happen, but we take care of them ASAP. Mexican power and communication monopolies can be extremely unresponsive, but we keep at them until things are fixed. Most likely you won’t experience any inconvenience, but if you do, tell us, take a deep breath and jump in the ocean! We’ll be fixing it while you frolic.
Our beach is incredible. Our staff is incredible. Our internet is not. We have two separate, redundant ISP’s, so there should* always be internet connectivity of some kind. But it is not fast. It may never be fast. We’re lucky to get 5MB, even though we pay for 20. Viva Mexico!